Overview

Gusto is hiring a Benefits Care Advocate in Phoenix to handle customer inquiries via phone, email, and chat with a proactive, solution-oriented mindset. You will deliver excellent service, resolve complex benefit questions, and influence product decisions while guiding customers through our platform.

You will join a fast-paced team, own end-to-end customer experiences, and stay updated on new features to ensure consistent, high-quality support during peak December–March volumes.

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