Overview
Come to Lisbon and work for Netflix in GERMAN If you are willing to move to sunny Lisbon and you are a native Germanspeaker, this may be your job over there! Take your career to the stars bybecoming a Customer Care Specialist for the leading entertainment platform#wearehiringGERMAN Customer Service SupportThe companyWelcome to the world?s leading internet entertainment service! With 167million memberships in over 190 countries, Netflix is an American company thatdeals with the rental and production of films and series. From California tothe world, Netflix stands by each subscriber, as the best partner to#stayathome Catch this opportunity, join the International Lisbon team andhelp their growing audience to enjoy content across a wide variety of genresand languages.Your roleYou will be part of the Customer Service team, providing German-speakinginbound assistance to customers by telephone and e-mail. You will focus inbuilding strong relationships with users, doing your best to create delightedcustomers.This is your new job at Netflix Portugal if- You are proficient in German and fluent in English- You are happy to stay at least 12 months in sunny Lisbon- You have availability to work 40 hours a week (possibly weekend)Your day-to-day at work- Provide German-speaking inbound customer service of existing Netflixcustomers by telephone and e-mail- Assist in registering and using the extensive range of Netflix- Clarificate payment, billing and free sample usage issues- Help with streaming and selection of movies and series (streaming errors,internet connectivity errors, content issues, Internet performance)- Support with the Netflix app- Professional management of customer data, as well as handling of any othercustomer concerns Keywords to success- Passionate- Efficient- Team player- People-oriented- PositiveBenefits - Remunerated training of approx. 10 days at the beginning of employment- Competitive remuneration (including Christmas bonus, holiday pay, shiftsurcharge)- Relaxed working atmosphere in the heart of lovely Lisbon- Excellent global networking opportunities- Multicultural environment that fosters your communicative skills andcultural awareness- The Relocation program (only for international candidates) includes airportpick-up and administrative assistance with your registration in Portugal (alsoreimbursement of your initial flight expenses after 9 months of successfulintegration)- Accommodation in one of our company?s shared apartments- Language courses Move to the sunshine and take this kickstart for your international career.Do you imagine yourself working at Netflix in your native language? Catch thisopportunity and join a dynamic team of young professionals in Lisbon. Wejourney together! #cityjobbers
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