Overview
Founded in 2005, MoOngy is a leading Engineering and IT group across Europe and North Africa. With a presence in 14 countries, over 40 subsidiaries, and more than 9,500 talents, we are driven by a passion for innovation and excellence. At MoOngy, we prioritize international mobility and provide opportunities to work on cutting-edge technologies, making a real impact across industries.
Delivery Manager (French Speaker)
Location: Central Lisbon – Hybrid (2–3 days onsite/week)
Type: Full-time
Languages
- English B2 minimum
- French B2 minimum
✅ Eligibility
- Already based in Portugal with a valid work permit
Are you an experienced Delivery Manager with a strong background in IT services and transformation programs? Do you thrive in client-facing environments, managing complex deliveries while ensuring high levels of service quality and customer satisfaction? If so, we’d like to hear from you.
Your Responsibilities
- Lead the successful delivery of IT projects and services, ensuring quality, timelines, budget adherence, and customer satisfaction.
- Coordinate and motivate cross-functional technical teams.
- Monitor service performance through KPIs and SLAs, ensuring agreed objectives are met.
- Identify, manage, and mitigate delivery risks and dependencies.
- Drive continuous service improvement initiatives and operational excellence.
- Facilitate governance meetings, workshops, and stakeholder alignment sessions.
- Manage client relationships, acting as a trusted partner throughout the delivery lifecycle.
- Support budgeting, forecasting, estimations, and resource planning activities.
- Contribute to IT transformation and integration programs across complex environments.
What We’re Looking For
- Proven experience as a Delivery Manager within the IT industry.
- Strong understanding of IT department (DSI) operations and service delivery environments.
- Solid experience leading IT transformation and integration programs.
- Hands-on experience with IT service delivery models, including ESNs and Service Centers.
- Strong background in governance, stakeholder management, and workshop facilitation.
- Experience in budget management, estimations, KPI tracking, and SLA monitoring.
- Demonstrated success in service performance management and continuous improvement initiatives.
- Excellent leadership, organizational, and communication skills.
- Autonomous, rigorous, and results-oriented mindset.
Advantages of Joining MoOngy
- International Mobility: Personalized relocation programs across Europe ✈️
- Career Development: Diverse projects with cutting-edge technologies ️
- Continuous Learning: Free training, certifications, and professional growth
- Personal Growth: Collaborate with a global network, foster creativity & innovation
- Diversity & Inclusion: Safe, inclusive environment for everyone
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