Overview
TeamViewer GmbH is seeking a Global Head of Customer Support to oversee a multi-tier support organization across Enterprise and SMB customers. This fully remote position requires a leader with 10-15 years in Customer or Technical Support within SaaS environments. Responsibilities include setting global strategies, standardizing operations, and leveraging AI for scalability. The role emphasizes a customer-first approach and offers benefits such as competitive compensation and 401(k) matching.
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