Overview
TeamViewer Germany GmbH is seeking a Global Head of Customer Support to scale a world-class support organization across Enterprise and SMB customers for its multi-product SaaS portfolio. This executive leader will own the global support strategy and ensure a seamless, data-driven post-sale support experience.
The ideal candidate should have 10–15+ years of leadership experience in Customer Support, demonstrated success in global environments, and strong expertise in automation and AI-driven support models. The role also offers remote work opportunities and competitive benefits.
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