Overview
Overview
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
General Information
Role Payroll Specialist – JL2
Reporting To Payroll Service Manager
Direct Reports: None
Role Description
Overall objective of the Role: Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision-making skills that support company and payroll policies.
Key Responsibilities
Independently process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks
Monitor and manage ticket queues using the appropriate BI tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
Ability to utilize the hrX suite of tools as it relates to payroll processing and all associated activities
Be able to understand and interpret a payslip
Be able to understand and follow the payroll calendar
Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
Ability to recognize and deal appropriately with sensitive and confidential information
Produce and understand standard and client specific payroll reports including statutory year end reporting needs
Review and validate data for accuracy and completeness and initiate corrections per the defined standards
Answer payroll related questions and requests
Support and execute SOC1 Controls
Maintain and apply defined work instructions (DWIs)
Perform Transactions with Third parties
Provide clear knowledge transfers to peers
Support the Root Cause Analysis (RCA) process
Support and manage system maintenance testing
Support technical issue coordination and resolution
Maintains current knowledge of legislation requirements; system updates, changes and overall payroll procedures
Participates in projects and activities as needed and assigned
Key Criteria to monitor performance
Adherence to all Security and Compliance procedures
100% Attainment of customer SLA agreements
Adherence to quality standards
Demonstrate professionalism and act responsibly
Strada Core Competencies
Be Accountable – Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook
Solve Problems – Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement
Take Ownership – Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities
Be Client Centric – Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and STRADA priorities
Be Effective – Demonstrate knowledge of the STRADA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way
Required Experience
Professional / Job Experience
Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast paced environment
Attention to detail
Excellent written and verbal skills
Self-motivated and a willingness to learn
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Academic Degree
BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR
At Strada, Our Values Guide Everything We Do
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada.
Disclaimer
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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