Overview
Deep End Talent Strategies is seeking a proactive Onboarding & Support Specialist to join the Customer Success team. This role involves leading virtual onboarding sessions and ensuring customers successfully adopt the Carrot platform while providing first-line support.
The ideal candidate should have 2-3 years of experience in onboarding or customer support, with strong communication skills and a tech-savvy background, preferentially in the eyecare industry. This position offers compensation ranging from $60k to $70k.
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