Overview
Description Mechanical Locks- Kwikset General Duties: – Receives consumer calls and emails in regards to problems, installation instructions and general product information. – Answers high volume incoming technical support calls. – Offers knowledge to consumers and directing them to the proper source if necessary. – Handles a strong volume of calls with tact, diplomacy, and strong consumer service orientation in accordance with company guidelines. – While working with consumers over the phone c…
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