Overview
Akaasa Technologies seeks a Contact Center System Architect – Level 1 to lead customer technology strategies and design effective information architectures.
The successful candidate will have at least four years of hands-on experience with AWS Connect and Salesforce Service Cloud Voice in an enterprise context. A Bachelor’s degree is mandatory, along with certifications in AWS Solutions Architect and Salesforce Technical Architect.
This role allows for remote work from California and involves designing solutions to meet current and future requirements.
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