Overview
Technical Service Representative Wisconsin Distribution Center
High-quality people and high-quality products. That’s what you’ll find when you join Uline as a Technical Service Representative. In this role, you’ll advise customers on how to use their Uline products properly and efficiently and make repairs to returned items.
Hours: Monday – Friday, 10:30 AM to 7 PM.
Repair products returned by customers including packaging tools and equipment.
* Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
* Act as a resource for departments, answering questions and supporting their repair-related needs.
* Coordinate parts and estimates for repairs.
High school diploma or equivalent. Bachelor’s degree preferred.
* Prior electrical and mechanical experience a plus.
* 2+ years of customer support experience a plus.
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Best-in-class, clean, modern facilities.
* First-class fitness center with complimentary personal trainers.
* Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
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