Overview
GovCIO is seeking a Customer Support Analyst to support Veterans Affairs (VA) Data Modernization initiatives. This fully remote position will require exceptional customer service skills and the ability to help improve user onboarding processes.
Responsibilities include managing support tickets, validating user access, and documenting support workflows. Candidates should have substantial experience in IT and possess strong analytical skills. The position offers a competitive salary range of $110,000 to $130,000 per year.
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