Overview
GovCIO is looking for a Customer Support Analyst to support Veterans Affairs Data Modernization initiatives remotely. This role is vital for onboarding and improving support experiences for users accessing data platforms. The analyst will manage ticketing, provide exceptional customer service, and ensure smooth provisioning workflows.
Qualifications include a Bachelor’s degree in IT with extensive experience in business analysis and project management. Strong problem-solving skills and familiarity with ITSM platforms are essential.
#J-18808-Ljbffr
Source ⇲
