Overview
Position: Sales & Account Manager (Client Success & Growth)
Schedule: U.S. Central Time, Monday–Friday
Compensation: $15/hr starting, with performance-based raises and commissions
Location: 100% Remote – Live Anywhere! (IMPORTANT: Must have previously lived or worked in the US/Canada)
Overview
Integrated Hire (integratedhire.com) helps small and mid-sized U.S. businesses build high-performing remote teams by connecting them with experienced offshore professionals in administration, finance, customer service, marketing, and more.
We’re looking for an experienced Sales & Account Manager who is both a relationship builder and a closer – someone who thrives on conversations, enjoys solving client challenges, and knows how to turn interest into long-term partnerships.
You’ll handle a mix of inbound and outbound sales activity, manage ongoing client relationships, and ensure a smooth handoff to our recruitment team. You’ll work closely with our founders and play a direct role in driving revenue growth and client satisfaction. This role also requires strong organization and follow‑through – ensuring client communications, tasks, and next steps are always tracked, managed, and never slip through the cracks.
Note: We’re open to both part-time (25–30 hr/week) and full-time (40 hr/week) candidates, depending on experience and availability.
Key Responsibilities
Sales & Lead Conversion (50%)
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Conduct discovery and consultation calls with new inbound leads (booked via Calendly or email responses)
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Proactively reach out to new prospects via phone, email, and LinkedIn (including cold and warm leads)
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Follow up with interested leads and move them through the sales funnel to close
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Understand client needs and communicate our value proposition clearly and confidently
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Send proposals, contracts, and payment instructions to finalize new client onboarding
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Maintain high call and follow-up activity levels during slow periods
Client Success & Account Management (30%)
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Serve as the main point of contact for assigned clients after onboarding
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Conduct regular check-ins to ensure satisfaction, retention, and potential role expansion
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Gather feedback, resolve concerns, and liaise with our recruitment team for replacements or new hires
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Maintain up-to-date client records, call notes, and communications in the CRM
Recruitment Coordination (20%)
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Create and refine job descriptions based on client needs
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Coordinate with the recruitment team to ensure timely delivery of qualified candidates
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Communicate candidate updates and interview schedules clearly and professionally
What We’re Looking For
Required Skills & Qualifications
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Excellent verbal and written English communication skills
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Strong professional presence and confidence in leading client calls
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Proven ability to sell services or solutions (consultative sales approach preferred)
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Organized and disciplined in managing pipelines, follow-ups, and CRM updates
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Self-motivated, proactive, and comfortable with phone-based outreach
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Must have lived or worked in the US before
Preferred Qualifications
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3–5+ years in sales, account management, or business development (preferably B2B)
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Experience working with U.S.-based clients or in the U.S. market
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Familiarity with CRM systems (HubSpot, Copper, etc.)
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Understanding of recruitment, outsourcing, or staffing industries a plus
Why Join Us
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Fully remote – work from anywhere
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Fixed base pay + opportunity for commissions and performance bonuses
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Work directly with the founders and make a measurable impact
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Fast-growing company with clear room for advancement
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Collaborative, supportive, and entrepreneurial environment
