Overview
Integrated into the Proserv Spanish department and under the supervision of an Proserv Team Manager, the overall responsibility of a Proserv PY/PT Consultant is to support our outsourced SAP customersProvide application support consultancy through advice, guidance, and appropriate technical activitiesManage simple/medium complexity tickets after having received functional analysis and guidance / coaching on the technical way to implement it.Generate easy-to-maintain bug free code and customizing respecting Strada best practicesOperate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specificationsProvide documentation (both technical and functional) on issues handledManage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team ManagerMaintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issuesUnderstand the general flows in HR and the SAP HR architectureWhat we ask for:Bachelor or Master degree with a Business or Technical emphasis, or equivalentSolid verbal and written communication skills in French. English or Italian is a plus.Previous experience in SAP HCM PY/PT application maintenance for French customersKnowledge of SAP PY FR solution and some legal knowledge too on legal for FranceIntellectual curiosity and motivation to learn new technologies at a fast paceStrong interest in delivering high quality support in the field of Human ResourceAbility to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standardsService-oriented with a strong client focus and sense of accountabilityBe committed to the customer, the team and the projectStrong analytical and problem solving skillsDiscretion and ability to respect the confidentiality of informationSuccess Factors certifications EC or ECP is a plus.What we offer:International business environment and opportunity to use foreign languagesWork in a culture where you can achieve excellence in your career and develop to your strengthsYoung and dynamic office environmentFlexible benefits packageWe offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.DISCLAIMER:Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .
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