Overview

Goldman Sachs is seeking a Tier II Customer Support Specialist in Richardson, TX. This role involves managing customer calls and inquiries, ensuring high-quality resolutions for complex issues.

Candidates should have at least 2 years of experience in a customer-facing role and exceptional problem-solving skills. This position operates under a hybrid model, requiring in-office attendance three days a week.

You will collaborate with teams to improve processes while maintaining a strong focus on customer satisfaction.

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