Overview
BackerKit is looking for a Senior Manager of Customer Success to lead a blended team across Customer Success and Support. This remote-first role involves coaching and developing a team, enhancing workflow processes, and overseeing performance metrics.
The ideal candidate should have a deep understanding of customer success in a tech or SaaS context, excellent communication skills, and a passion for helping others grow.
This position offers a competitive salary, stock options, and additional benefits including medical, dental, and a family-friendly work culture.
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