Overview
Hospitable is a remote-only, fully distributed company hiring a Staff Customer Support Advocate to champion exceptional customer experiences and provide insights that shape our support operations. 60-70% of time in queue supporting customers via email, live chat, and calls; 30-40% leading strategic projects to improve documentation and training.
North American time zones. You will act as a Product Expert and create educational content, with a strong emphasis on mentoring and knowledge sharing to
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