Overview
HN Services is looking for a Business Analyst to join an international team supporting critical actuarial and regulatory platforms within the insurance sector.
In this role, you will work closely with Product Owners, business stakeholders, technical teams, and offshore teams to support application maintenance, business analysis activities, testing, and continuous improvements in an Agile environment.
Key Responsibilities
- Gather, analyze, and clarify business requirements.
- Create and manage User Stories and support backlog prioritization.
- Coordinate activities with business users and stakeholders.
- Monitor and manage application support and maintenance activities.
- Handle incidents and service requests according to SLA commitments.
- Define and execute non-regression and sanity tests.
- Maintain project and operational documentation.
- Contribute to continuous improvement initiatives and knowledge sharing.
- Collaborate with offshore development teams.
Requirements
- Minimum 3 years of experience as a Business Analyst with Application Support responsibilities.
- Advanced Excel/VBA skills.
- Knowledge of Cloud environments.
- Python knowledge.
- Experience with Agile methodologies and ITIL practices.
- Experience with ServiceNow, Jira, and ALM Octane.
- Basic Linux knowledge.
Languages
- French C1 (Mandatory)
- English B2 (Mandatory)
Soft Skills
- Customer-oriented mindset.
- Strong communication and stakeholder management skills.
- Autonomous and proactive approach.
- Team player with strong problem-solving abilities.
Join us and be part of an international environment where you will contribute to the evolution and support of key business platforms.
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